Wheelchair lawyer Jude Lee sues Jetstar

A WHEELCHAIR-using Darwin lawyer is suing Jetstar for discriminating against him.
The Northern Territory Anti-Discrimination Commissioner has determined that Jude Lee has a case against the airline for making him feel like “troublesome baggage” on two separate occasions.
In documents obtained by the Northern Territory News, Mr Lee alleges that Jetstar failed to accommodate his special need [...]

Many flights to Europe resume from Asia-Pacific

SYDNEY, Apr 21 (AFP): Thousands of Europe-bound passengers were flying out of Asia-Pacific airports Wednesday, as the region’s airlines estimated they were losing US$ 40 million a day to the aerial lockdown.
Qantas, Singapore Airlines and Virgin flights were taking off from Australia and New Zealand while Air China announced that all its Europe flights would [...]

Jetstar to Expand Routes and Reduce Fares

Bloomberg is reporting, Jetstar, a budget carrier and subsidiary of Qantas, plans to expand international routes and lower some fares while also reducing costs, its chief executive said.
Jetstar is doubling the size of its Airbus A330 fleet to 12 planes to increase long-haul services, and plans to expand routes to China, Europe and North America. [...]

Jetstar’s Vietnam woes fail to stop expansion plans

Jetstar’s troubles in Vietnam has not held back its expansion plans of flights to the country.
While the carrier’s Vietnam joint venture, Jetstar Pacific, faces a Vietnamese government investigation into fuel hedging losses, including maintaining a ban on two Australian senior managers from leaving the country, the no-frills airline has announced it is almost doubling the [...]

Qantas to eliminate most first class service as half-year profit plunges

Qantas yesterday reported a A$58 million ($52.2 million) profit for the half-year ended Dec. 31, down 72% from the A$210 million earned in the year-ago semester, and announced the elimination of first class service to all but two destinations in an effort to lift yield.
The group result would have been a loss but for the [...]

Jetstar introduces customer guarantee on service

Budget airline Jetstar is promising to give customers what they paid for and compensate them if it doesn’t.

The Qantas offshoot has launched a new customer charter it claims is the first in the aviation industry in Australasia and southeast Asia.
Jetstar says if it breaches the 10-point charter and a customer contacts the airline, Jetstar [...]

VIETNAM’S JETSTAR PACIFIC OFFERS 500 FREE TICKETS

The Jetstar Pacific Airlines (JPA) has announced it will present 500 free tickets on local routes in Vietnam in 2010.
The tickets can only be bought online at jetstar.com starting from 0hr of Feb. 14 on the first-com-first-serve basis, to be used on flights from Sept. 15-Oct.27.
On the occasion of the traditional New Year festival (Tet), [...]

AirAsia moves into Jetstar Pacific patch

Qantas’s troubled Vietnamese joint venture, Jetstar Pacific, is facing another challenge: Asia’s largest no-frills airline, AirAsia, plans to set up operations in Vietnam.
AirAsia has bought a 30 per cent stake for 180 billion dong ($11 million) in the low-cost airline VietJet Air, which will fly domestic and international routes and be renamed VietJet AirAsia.
The deal [...]

$15 for Jetstar airport lounge

Jetstar has opened a pay-per-use lounge at Auckland Airport’s domestic terminal.
Passengers travelling on Jetstar’s domestic network can purchase entry to the Akarana Lounge to enjoy free food and beverages, as well as big-screen entertainment and business facilities including workstation areas, free Wi-Fi access and computer terminals. If booked online the charge is $9.99 a person [...]

Jetstar passengers’ plane panic

A PASSENGER has revealed her fear at being stuck on a hot plane with 116 other people while a pilot attempted unsuccessfully to start it.

The incident occurred on board flight JQ843 from Hamilton Island to Sydney at 1:50pm on Friday.
Traveller Lepa Flaiban said passengers were stuck on the hot, stuffy A320 aircraft while the pilot [...]